May 2009

Megasys Celebrates 20 Years of Excellence!

We're Excited! Help us Celebrate!

In 1989, a group of experienced hotel owners wanted to create property management software that actually worked the way they thought hospitality software should work. From those humble beginnings and ideas provided by other hoteliers over the years, Megasys has grown from a simple, yet sophisticated reservation system, to an easy to use, fully integrated, menu-driven, multi-company property management system. In our 20 year tenure, we have added applications designed to provide high-end hospitality management technology to independent, historic and boutique hotels, resort hotels, condominium properties, casino resort hotels and state parks for camping, cabins and resorts. All of these are based on the same simple purpose as our initial system; to develop a flexible property management software that worked the way people in the hospitality industry use it and make it available at reasonable rates.    More . . .

 

 

New Megasys Customers
We are proud to be serving these new locations:

Alabama State Parks
Falls Creek Baptist Conference Center
Ashton  Hotel
Foxwoods Resort and Casino

Theodore Roosevelt Medora Foundation

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Meet Our Staff
Over the past year Megasys has added to its staff in several key areas. We remain committed to that vision as we upgrade legacy products and develop new tools that allow you to be successful. We strongly believe that our success can only be measured by the success of our clients. We want to be your property management software partner for the next 20 years!

Learn More About Them
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Call Us at 800.492.5001 or Email Us today for a Live Demo
See how robust Megasys products really are!

Growth of Megasys Customer Care
Megasys understands that there is no industry that demands customer service more than the hospitality industry. We go the extra mile to ensure your support needs are met immediately by a courteous and knowledgeable staff member. Our clients are greeted by a “live” person who will conduct each call in a professional manner to obtain issue details and review/verify the following:

  • Verify all contact information is valid and update as needed
  • Determine if issue has been reported prior to the call. If not, a new ticket will be entered and assigned to a support representative for resolution
  • Provide ticket number to the caller. This number is used for any follow-up calls
  • Review any open tickets with Client to provide updates as needed

Read more about how Megasys approaches Customer Care . . .


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Megasys Hospitality Systems, Inc • Tulsa, OK 74135 • 800.492.5001
Copyright 2010

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